Account control

Delete your Locily account.

Account deletion is permanent after server confirmation. Public access is removed, while only records required for payments, disputes, safety or law may be retained in restricted form.

Delete in the app

  1. Sign in to the Locily account you want to delete.
  2. Open Profile and Settings.
  3. Scroll to the account actions below Sign out.
  4. Select Delete account.
  5. Read the warning and confirm permanent deletion.

What is removed

  • The Supabase authentication identity and its Locily profiles
  • Profile media and personal account information
  • Owned events, groups and associated content covered by the deletion flow
  • Push registration and authenticated local session

Payments and company agreements

Locily does not sell renewable company plans inside the iOS app. A separate organization agreement, unused ticket, open refund, dispute, chargeback, host balance or pending payout may need to be settled or transferred before deletion can complete. Financial and tax records remain only for the required period.

What may be retained

Locily may retain the minimum bookkeeping, payment, dispute, moderation, ban-enforcement, fraud and legal-hold records required by law or legitimate safety needs. These records are restricted from ordinary product use. Backups disappear through normal protected rotation.

Sign in with Apple

For Apple accounts created or reconnected in current versions, Locily also revokes Apple access during deletion. A legacy account may need to remove Locily manually under Apple ID Settings → Sign-In & Security → Sign in with Apple after deletion.

If deletion fails

Your data is not reported as deleted unless the server confirms completion. Send the account email, exact error and timestamp to info@locily.dk. Never send your password.

Request from outside the app

Email info@locily.dk from the account address. We may request proportionate identity verification. Privacy requests are normally answered within one month under GDPR.

Need assistance?

Deletion support

Locily may verify account ownership before acting on a request submitted outside the authenticated app.